The alarm sounds, but not everyone can respond independently. One resident uses a wheelchair. Another relies on oxygen. A third may not understand why staff are directing them away from a familiar hallway. That’s what makes emergency preparedness in senior care different: the plan has to work for the people who live and work there, not just the building around them.
For assisted living communities and nursing homes, that means planning for more than a quick trip to the nearest exit. Staff may need to relocate residents to another wing, shelter in place, coordinate transportation, move medications and equipment, communicate with families, and keep track of everyone throughout the response.
Clear signage helps put those plans into action. Emergency exit plans, exit route signs, accessible exit signs, stairway identification, and area of refuge signs give residents, visitors, staff, and responders the direction they need when time is limited. But the signs only work when they match the building, the emergency plan, and the people expected to follow them.
This article is a general guide; requirements may vary by state and community type. Administrators should confirm applicable licensing, fire, building, accessibility, and emergency-management requirements with the appropriate agencies and authority having jurisdiction.
Build an Emergency Preparedness Plan for Nursing Homes
Effective planning starts with the risks most likely to affect the facility and surrounding community. Fire and severe weather may be the most obvious concerns, but emergency preparedness should also account for power failures, equipment breakdowns, communication interruptions, supply disruptions, security incidents, and the loss of part or all of the building.
The CMS emergency preparedness framework organizes preparedness around four core elements:
- Risk assessment and emergency planning
- Policies and procedures
- Communication planning
- Training and testing
The framework also supports assisted living emergency preparedness.
For federally regulated long-term care facilities, the nursing home emergency preparedness requirements address resident needs, evacuation and sheltering in place, transportation, receiving locations, resident tracking, continuity of care, communication, staff responsibilities, training, and testing.
An emergency preparedness plan for nursing homes should reflect the actual facility rather than relying on a generic template. Building layout, staffing, resident support needs, backup power, transportation agreements, utility dependencies, and local response resources all affect whether the plan will work.
Plan for Shelter, Relocation, or Evacuation
Once the risks are understood, the facility can determine how residents and staff should respond. “Evacuate” doesn’t always mean moving everyone out of the building. A useful emergency evacuation plan should account for more than one type of movement.
Shelter in Place
When conditions outside are more dangerous than those inside, residents and staff may need to remain in the building or move into designated protected areas.
Effective shelter in place procedures should address:
- Designated shelter locations
- Food, water, medications, and medical supplies
- Backup power and emergency lighting
- Heating, cooling, sanitation, and waste disposal
- Staff coverage and resident supervision
- Primary and alternate communication methods
- Resident and staff accountability
Internal Relocation
Sometimes the safest response is neither sheltering in place nor leaving the property. Staff may instead move residents away from an affected room, wing, floor, smoke compartment, or service area.
Internal relocation may reduce the risks of moving medically fragile residents outdoors or transporting an entire community when only part of the facility is affected. The plan should identify relocation areas, primary and alternate routes, staffing assignments, mobility equipment, medication procedures, and resident-tracking methods.
Full Evacuation
When the building can no longer support safe care, residents may need to be transported to one or more receiving locations.
Senior care facilities should address transportation capacity, accessible vehicles, receiving facilities, resident tracking, staff assignments, medications, medical records, equipment, family communication, and continuity of care. These considerations apply to nursing home evacuation and every assisted living evacuation plan.
The HHS ASPR TRACIE collection of long-term care emergency planning resources includes evacuation tools, shelter-in-place materials, planning guidance, templates, and exercise resources for long-term care settings.
Build a Resident Evacuation Plan Around Support Needs
The posted route may be the same for everyone, but the support required to follow it is not. A resident evacuation plan should translate individual care needs into staffing, transportation, equipment, and communication decisions before an emergency begins.
| Resident Consideration | Planning Question |
| Independent Mobility | Can the resident follow the designated route without assistance? |
| Cognitive Impairment | Will the resident understand the alarm and instructions? |
| Mobility Assistance | What equipment and staff members are needed to move the resident safely? |
| Sensory Disability | How will instructions be communicated if the resident cannot rely on audible or visual alerts? |
| Medication and Treatment | What medications, records, supplies, and equipment must accompany the resident? |
| Off-Site Transfer | How will the resident, destination, staff member, and essential belongings be tracked? |
| Emotional and Behavioral Support | Which familiar staff members, routines, or personal items may help reduce distress? |
This review can reveal when the most obvious route is not appropriate for every resident. Someone who cannot use stairs may need an accessible means of egress, horizontal relocation, evacuation assistance, or an approved area of refuge.
It also helps facilities calculate the resources behind the plan. Knowing that several residents need assistance is less useful than knowing how many require one staff member, two staff members, a wheelchair, oxygen support, or accessible transportation.

A facility manager reviews a location-specific Town Square® emergency exit plan in a senior care corridor.
Use Emergency Exit Plans to Guide Evacuation
Once movement strategies and resident needs are defined, facilities can translate those decisions into posted guidance. Well-designed emergency exit plans should help someone quickly understand:
- Where they are
- Which route to follow
- Where to go if the primary route is unavailable
Depending on the building and approved plan, emergency evacuation maps may identify the viewer’s location, exits, stairs, primary and alternate routes, areas of refuge, and fire safety equipment.
Each emergency exit map should correspond to its posting location. Repeating one general floor plan throughout a large or multi-wing community forces residents, visitors, or staff to orient before they can act.
An emergency evacuation sign must reflect the space around it. Review plans after renovations, room conversions, corridor changes, new secured doors, access-control updates, or revised emergency procedures.
Support Exit Routes with Clear Egress Signage
Emergency exit plans provide the overview, but egress signage helps people step in the right direction as they move through the building.
Under OSHA exit route requirements, workplace exit routes must remain unobstructed, adequately lighted, and clearly marked. These OSHA provisions apply to employee workplace routes. They’re not a complete substitute for the building, fire, accessibility, and life-safety requirements governing resident evacuation.
When reviewing exit signage, walk the path as a resident, visitor, or new staff member would experience it. Check whether:
- The next movement is clear before each intersection.
- Directional arrows are accurate from the viewer’s approach.
- Open doors do not obscure any wall-mounted signs.
- Carts, equipment, decorations, or temporary displays do not interrupt sightlines.
- The route does not lead toward a locked or controlled door.
- The alternate route remains understandable.
- Emergency exit route signage agrees with posted plans.
- Staff use the same route language shown on signs.
The same review applies to fire evacuation signs, but it should consider multiple emergency scenarios. A route that works during a fire drill may not work during flooding, a power failure, or an event that makes one wing unusable.

A caregiver reviews the area of refuge and exit stairwell signs with a new senior resident who uses a wheelchair.
Include Accessible Exit Signs and Stairway Identification
An emergency route also needs to account for people who cannot use every exit or stairway independently. The ADA requirements for means of egress signs address tactile identification at doors serving exit passageways, exit discharge, and exit stairways. The standards also address visual directions to accessible means of egress and instructions when areas of refuge are required.
Depending on the building and applicable requirements, an accessible exit sign system may include:
- Accessible means of egress
- Area of refuge signs
- Posted area of refuge instructions
- Tactile signs at exit doors
- Stairway identification signs
An area of refuge is not a convenient waiting location. Where required, it’s part of an accessible egress strategy and must work with the building design, communication system, staffing plan, and approved emergency procedures.
Add Wayfinding to Your Emergency Drill Checklist
A plan can look complete on paper and still break down when people try to follow it. Emergency drills provide an opportunity to test staff procedures and the way the building communicates those procedures.
Add these questions to the facility’s emergency drill checklist:
- Where did residents, visitors, or staff hesitate?
- Which turns were missed?
- Did anyone begin following the wrong route?
- Were stair entrances easy to identify?
- Did posted plans clarify the route?
- Could staff explain the alternate route?
- Did verbal instructions agree with posted signs?
- Could residents with cognitive or sensory disabilities follow the cues provided?
- Did equipment, furniture, or storage narrow the route?
- Were staff able to account for residents after relocation?
Don’t limit the review to how quickly the drill ended. Assign observers to intersections, secured doors, stair entrances, and relocation areas where hesitation or conflicting instructions are more likely to appear.
Keep the Plan and Signage Current
Buildings change. Resident needs change. Staff members change. Outside resources and transportation agreements may also change.
Review the plan and related signage after renovations, room reassignments, access-control changes, new transportation agreements, major staffing changes, new mobility or backup-power equipment, and any drill or emergency that exposes a weakness.
Senior care facilities should review emergency evacuation signage requirements alongside the written plan, staff training, and posted routes so the building never communicates a different response than employees are prepared to carry out.
A practical review should compare three things:
- The written emergency plan
- What staff are trained to do
- What the building’s maps and signs tell people to do
When those three do not agree, the facility has competing versions of the plan.

Town Square® emergency exit plan, exit route, accessible exit, area of refuge, and stairway signs for senior care facilities.
Make Emergency Preparedness Part of the Facility
Strong nursing home emergency preparedness and assisted living planning connect resident needs, staffing, transportation, communication, continuity of care, and the physical environment.
An exit plan is a map. Preparedness is the system that makes the map actionable for a specific resident population. Staff training and drills determine whether those tools work as intended.
Make emergency routes easier to follow before the next drill. Shop ADA-compliant exit signage, area of refuge signs, stairway identification signs, and custom emergency exit plans for senior care facilities. Or contact HealthcareSigns.com for compliant signage support.
About John
As Vice President of Business Development at HealthcareSigns.com, John Hunter is focused on building strategic partnerships and helping healthcare organizations and senior living communities implement signage solutions that support compliance and create exceptional environments for residents.
John is passionate about building long-term relationships and serving as a trusted partner throughout every stage of a project. He works closely with customers to understand their unique goals and implement signage programs that are not only compliant and functional, but also enhance the overall look and feel of each facility. Whether supporting renovations, new construction, or facility refreshes, John is committed to delivering exceptional service and helping create environments that residents are proud to call home.
When he’s away from the office, John enjoys spending time with his family, getting outside to hike, taking in some live music, and cheering on the Georgia Bulldogs.

